“I was trained to get Universal Credit claimants off the phone”

From Sky News: Former Universal Credit case manager Bayard Tarpley writes about his experience working in its Grimsby call centre for two years…

Have you ever wondered if the service person on the end of the phone is being deliberately being obstructive?

Well the answer is yes. And I should know – I worked as a Universal Credit case manager where agents were trained to get people off the phone without answering their query.

The answers were from a “deflection script”.

And they were not what you want to hear if you’re a single mother desperate to pay your rent or face being kicked out your home.

[Read full article on Sky News website…]

Creative subjects being squeezed, say schools

From BBC News: Creative arts subjects are being cut back in many secondary schools in England, a BBC survey suggests.

More than 1,200 schools responded – over 40% of secondary schools.

Of the schools that responded, nine in every 10 said they had cut back on lesson time, staff or facilities in at least one creative arts subject.

[Read full article on BBC News website…]

Met Police chief: It would be “naive” to think police cuts haven’t contributed to rise in violent crime

From The Independent: The head of the Metropolitan Police has said it would be “naive” to think cuts to the number of rank-and-file officers had failed to have an impact on the rising levels of violent crime.

[Read article on Independent website…]

Most DWP frontline staff “say Universal Credit should be scrapped”

From HuffPost UK: Two-thirds of frontline Department for Work and Pensions staff have said the roll-out of crisis-hit Universal Credit should be stopped, a Channel 4 investigation has revealed.

Some 70% of DWP staff say the roll out of Universal Credit should be stopped according to a survey carried out by a trade union.

The Public and Commercial Services Union poll found 79% of respondents felt there was not sufficient staff to meet demand from claimants.

The union, which represents frontline DWP staff, many of whom work in high street job centres, polled 550 of its members for a Dispatches documentary.

A whistleblower who currently works for the #DWP told the programme: “Sometimes we’ll have a couple of people on our team on leave or off sick and then the work really piles up at that point and these claims have not been given the due attention they deserve.

“A lot of [claimants] can miss their payments… It could mean that they won’t be able to eat for another couple of days, it’s very tough on them.”

[Read full article on HuffPost UK…]

Britain’s prison crisis caused by ‘poor political decisions’ by Conservatives and huge cuts, says former head of jails

From The Independent: The former head of the prison service has accused the Tory justice secretary, David Gauke, of attempting to shift blame for violence and disorder in British prisons from his own government to the spread of former legal highs among prisoners.

[Read article on Independent website…]

Charge increase providing cover for NHS cuts, say dentists

Press release from the British Dental Association: The BDA has branded the latest patient charge increases in England as a cover for cuts to state funding for NHS dentistry.

The third year of above inflation increases of around 5% a year will bring charges for a basic check-ups to £21.60, and charges for items like crowns or dentures to £256.50. According to the Government’s own estimates this amounts to patients paying in an additional £72.4 million over the course of the financial year.

Dental charges are increasing as a proportion of the NHS budget, while contributions from general taxation are in long-term decline. The BDA estimates patients will be contributing a full third of England’s NHS dental budget by 2020 – and are on course to exceed government spending by 2032.

Nearly 1 in 5 patients have delayed treatment for reasons of cost according to official statistics.

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Nurse given a year left to live says he will use time he has left to stop Tories ‘killing’ our beloved NHS

From Daily Mirror: Nurse David Bailey faces his own fight for survival, diagnosed with terminal cancer. Yet despite undergoing gruelling chemotherapy, he will take to the streets on Saturday with thousands of others in a day of protest against the Government’s destruction of the health service.

[Read article on Daily Mirror website…]

Nurse given a year left to live says he will use time he has left to stop Tories ‘killing’ our beloved NHS

From the Daily Mirror: For 35 years, David Bailey has worked as a nurse on surgical wards and in an overstretched A&E. Now he faces his own fight for survival, diagnosed with terminal cancer. Yet despite undergoing gruelling chemotherapy, David is determined to ‘do his bit’ to stop the Tories “killing” his beloved NHS.

[Read article on Mirror website…]

Former senior Met Police officer blames Theresa May for rising violent crime

Footage from Sky News: Former Met Police senior investigating officer Peter Kirkham tells it like it is about rising crime on Sky News…

The Tories Hate This Interview

This interview will never be shown on TV again___28 Aug 2018 – UPDATEWhen the Police Federation questioned Theresa May's policy of slashing police budgets and scrapping thousands of police jobs she furiously dismissed their expert concerns as "scaremongering" and "crying wolf".Last year's crime stats (England and Wales):Violent crime: ⬆️ up 20% in a single yearRobberies: ⬆️up 29% in a single yearRapes & sex offences: ⬆️ up 23% in a single yearStalking & harassment: ⬆️ Up 36% in a single yearKnife crime: ⬆️ up 21% in a single yearGun crime: ⬆️ up 20% in a single yearCrime in general: ⬆️ up 14% in a single year

Posted by BBC London Calling "Unofficial" on Wednesday, January 3, 2018

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From A&E Consultant Rob Galloway

Dear Journalists, as an A&E consultant I am writing to ask for your help. Up and down the country our A&E…

Posted by Rob Galloway on Sunday, December 17, 2017

Video: Schools washing uniforms, charging phones for families with no electricity at home

This devastating 95-second video shot by ITV News in Morecambe shows primary schools giving out shoes and coats and using washing machines to wash children’s uniforms, teachers charging parents’ phones because they have no electricity at home, GPs treating kids for rickets, and parents passing out in the school hall because they’ve done without meals.

The reality of child poverty

Primary schools using washing machines to wash children's uniforms, teachers charging parents' phones because they have no electricity at home, and GPs treating kids for rickets. This is the poverty we have found in the UK in 2017.Watch more: http://bit.ly/2C6idEi (via Granada Reports)

Posted by ITV News on Tuesday, December 12, 2017

A mother given 50p a week for housing: the benefit cap one year on

The head of policy at the Chartered Institute of Housing writes in the Guardian: “A year on from the introduction of the lower benefit cap, its abiding legacy is to push people closer to homelessness.

“The cap, introduced on 7 November 2016, reduced the total amount any family can receive in benefits from £26,000 to £23,000 in London and £20,000 outside the capital, leaving families with significant shortfalls between the benefits they get and the cost of their housing.

“In our most recent research we spoke to 18 families with capped benefit across the UK and each time we heard a familiar story – one of stress, struggle and a daily fight to remain in their home.

“Half of those families said they had gone without food, fuel or were otherwise in debt as a result of the cut. Among a raft of other hardships a third said they had been forced to use food banks.”

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David Badillo, first firefighter on the Grenfell Tower scene, responds to invite to 10 Downing Street

David Badillo, the first firefighter on the scene of the Grenfell Tower fire, was invited to 10 Downing Street along with 35 of his fire brigade colleagues. This is his public response.

#RealVoicesVsTheTories #PublicDuty #PublicSectorPayCap #ToryAusterity #ToryHealthAndSafety #GrenfellTower #Justice4Grenfell

Posted by Stop the Tories Channel on Tuesday, October 24, 2017

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